Shipping policy
At Dgiggles, we aim to ensure a seamless shopping experience by providing clear and transparent shipping information. Please review our shipping policies below.
1. Processing Time
- All orders are processed within 1-5 business days (excluding weekends and holidays) after receiving your order confirmation email.
- You will receive a notification once your order has been shipped.
2. Shipping Rates and Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
| Shipping Method | Estimated Delivery Time | Shipping Cost |
|---|---|---|
| Economy (on orders of $60 or more) | 5-8 business days | Free |
|
Economy
Orders 0lb–5lb |
5-8 business days | $4.90 |
| Express | 1 to 2 business days |
$10.00 |
| Standard ( Orders $36.00–$98.90) | 3 to 4 business days |
6.90 |
| Economy (Orders 5lb–30lb) | 5-8 business days |
$15.90 |
Note: Delivery times may vary depending on your location and external factors such as carrier delays or customs processing.
3. International Shipping
For orders shipped outside of [United states], customs, duties, and taxes may apply.
- These fees are determined by your local customs office and are the responsibility of the customer.
- Delays due to customs clearance are beyond our control.
4. Lost or Damaged Packages
- If your package is lost during transit, please contact us at [dgiggles24@gmail.com], and we will assist in resolving the issue.
- If your item arrives damaged, please send us an email with your order number and pictures of the damage within 7 days of receiving the package.
5. Delays and Exceptions
We are not responsible for shipping delays caused by:
- Incorrect or incomplete shipping addresses provided by the customer.
- Weather conditions, natural disasters, or other unforeseen circumstances.
6. Contact Us
For questions or concerns about your shipment, please contact us at:
Email: [dgiggles24@gmail.com]
Phone: [Your Phone Number]